Privacy and Cookie Policy
SignageBuzz division of NIRALCO CANADA VENTURES INC., takes your privacy seriously. This policy explains what information we collect when you visit our website and how we use and safeguard it. We only ask for information that helps us serve you better, and we promise to handle it responsibly according to this policy.
Questions? Feel free to reach out to us at info@signagebuzz.ca.
What We Collect
Here at SignageBuzz, we take your privacy seriously. This policy explains the different types of information we collect when you interact with us.
What We Collect with Your Permission:
- Contact Details: This includes your name, email address, phone number, and website URL (if provided).
- Transaction Info: Details about your purchases, including payment methods used.
- Communication History: Any messages you send us via email, phone, or chat.
- Website Usage: Information about how you navigate our website.
Automatically Collected Information:
- Technical Data: This includes your IP address, login information, browser details, device information, and operating system.
- Tracking Technologies: Cookies and similar tools help us understand how users interact with our site.
- Aggregated Data: We use statistical information that doesn't directly identify you for analysis.
What We DON'T Collect:
- Sensitive Information: We do not collect details about your race, religion, health, political views, or sexual orientation.
- Criminal Records: We don't gather information about any criminal convictions.
How We Collect Personal Data
We collect personal information in a few ways to provide you with a smooth experience on our website.
Directly from You:
- Account Creation and Purchases: When you register for an account or buy something from our website, you might share personal and financial details. This could include information provided before this policy or through a third party.
Automated Technologies:
- Cookies and Website Activity: Like many websites, we use cookies (explained below in "What Are Cookies?") and server logs to track website usage. This includes data like visit times, viewed pages, and browsing history before and after our site. This information is anonymous and doesn't identify you personally.
- Analytics Tools: We leverage Google Analytics and Facebook Analytics to gather information like visit times, pages viewed, time spent on each page, IP address, and your device's operating system.
From Third Parties (with permission):
We may also receive your personal information from trusted third parties, but only when the law allows or with your consent. These sources include:
- Analytics providers, advertising networks, and search information providers: They share technical and tracking information.
- Payment and fraud prevention services: They provide personal, financial, and transaction information.
- Data partners: They share personal information.
- Social media and review sites: We might receive data from third parties allowed by law or with your permission to share it (e.g., social media profiles or reviews).
Rest assured, we only use your personal data when legally permitted.
How Your Information Helps Us Serve You Better
We use your information to run our business, serve you better, and offer you new products. Here's a breakdown:
- Delivering the Goods: We use your data to provide you with our products, answer your questions, and troubleshoot any issues you encounter.
- A Tailored Experience: We personalize your experience on our website and provide you with relevant help and instructions.
- Staying Connected: We use your information for marketing and promotions, keeping you informed about news, special offers, and anything we think might interest you.
- Improving Our Service: We analyze how you use our website to make it better and develop new features.
- Safety First: We use your information to investigate and prevent illegal activities, fraud, and threats to your safety or ours.
- Fun and Games: If you participate in our contests or promotions, we'll use your information to run those events.
- Following the Rules: We may use your information to comply with legal requirements or protect ourselves, you, and other users. This includes sharing information with other companies for fraud prevention.
Personal Information Disclosures
We might share your data with trusted partners in certain situations, as explained here and in our Privacy Policy. We'll only do this if it aligns with the purposes described in the policy, or if legally required.
Who We Share With:
- Supporting Our Services: This includes companies that help us run SignageBuzz smoothly, like data storage, payment processing, and customer support.
- Our Company Family: This includes our subsidiaries and affiliates.
- Business Changes: If SignageBuzz goes through a merger, acquisition, or similar event, your data may be transferred to the new owners.
- Legal Requirements: We may share your data with law enforcement or other authorities if required by law, or to protect ourselves or others.
- Protecting Our Rights: This includes situations where we need to defend ourselves in legal matters, prevent fraud, or ensure the safety of our users.
Additional Sharing:
- We may share some data with advertising and analytics partners (see our Cookie Policy for details).
- We may also share data as part of a business sale or merger.
Keeping Your Data Secure:
We make sure all partners we share data with treat your information securely and legally. They are prohibited from using your data for their own purposes and can only process it according to our strict instructions.
Behind the Scenes: How Cookies Help Your Web Browsing
Our website uses cookies, which are tiny data files stored on your device. These cookies act like little reminders, helping the website recognize you and personalize your experience.
Think of cookies like bookmarks for a library. When you visit a specific section of the library often, you might place a bookmark there for easy access later. Cookies work similarly - they remember your preferences and past visits, making it faster and easier to navigate the website in the future.
We use cookies for various purposes, all aimed at improving your browsing experience:
- Remembering your preferences: Cookies can store your language choice, font size, or login information, so you don't have to re-enter them every time.
- Keeping track of your shopping cart: Online stores use cookies to remember the items you've added to your cart, ensuring a smooth checkout process.
- Understanding how you use the website: Cookies help us analyze website traffic and user behavior. This information helps us improve the website's design and functionality for a better user experience.
Important to note: We don't use cookies to collect your personal information, like email addresses. They help us understand how users interact with the website as a whole.
Payment Information
Secure Online Payments:
SignageBuzz prioritizes your security. We use a trusted third-party payment processor, Stripe Payments, to handle all online transactions. This ensures your billing information remains completely confidential.
Encryption and PCI Compliance:
All your payment details are encrypted before being sent to the processor. This encryption follows strict Payment Card Industry (PCI) data security standards.
Protecting Your Card Details:
SignageBuzz never stores your credit card information. Instead, your browser communicates directly with the secure payment processor during checkout. This may involve the payment form being displayed on a separate page or within a secure frame.
How Do We Protect Your Information?
- Concise: Your data is secure. We use encryption and industry standards to protect your privacy.
- Action-Oriented: We take your privacy seriously. That's why we use top-notch security measures, like encryption, to keep your information confidential and safe.
- User-Friendly: We keep your information under lock and key. Encryption and other security practices ensure your data stays private and protected.
Communication Opt Out
To opt out of future SignageBuzz communications, you can unsubscribe via this email reply or contact us at info@signagebuzz.ca. Alternatively, a written request may be sent by postal mail to the following address:
SignageBuzz
NIRALCO CANADA VENTURES INC.
422 Richards St, Suite 170
Vancouver, BC V6B 2Z4 Canada
Choices You Have
Our website allows you to access and update your account profile directly. You can also contact us to review the information we hold, how it's been used, and who it's been disclosed to. We will provide you with a reasonable way to access this information, challenge its accuracy, and have it corrected if necessary. Additionally, you can control how we communicate with you by updating your preferences or opting out entirely.
SignageBuzz Policy on Children's Information
This policy protects the privacy of children under 16. We do not knowingly collect personal data from anyone under 16, and users under 16 can only use our services with a parent or guardian's permission.
Questions Or Concerns
SignageBuzz is the data controller, responsible for your personal data. For any inquiries or concerns regarding our Privacy Policy, please contact info@signagebuzz.ca.
SignageBuzz User-Generated Content Policy
- Public Display
- Content submitted to SignageBuzz ("Content") may be publicly displayed on our website and other marketing channels.
- We reserve the right to feature your Content alongside our products or services without further notice or compensation.
- Attribution
- SignageBuzz will use reasonable efforts to attribute Content to the original creator whenever reasonably feasible.
- We are not obligated to provide attribution for all Content and reserve the right to use Content anonymously or without attribution.
- Third-Party Content
- SignageBuzz may also feature Content submitted by other users.
- We make no representations or warranties regarding the accuracy, completeness, or reliability of such Content and disclaim any liability arising from the use of such Content.
- Agreement
- By submitting Content to SignageBuzz, you agree to be bound by these policies and guidelines.
- We reserve the right to amend or update these policies at any time without prior notice.
- Your continued use of our platform constitutes acceptance of any revisions to these policies.
- Contact
- For any questions or concerns regarding these policies, please contact info@signagebuzz.ca.
Note: SignageBuzz is committed to protecting the rights and privacy of our users. We encourage all users to review our Terms of Service and Privacy Policy for more information regarding their rights and responsibilities when using our platform.